Refund policy

REFUND & RETURN POLICY

Our 30-day promise
If you're not happy with your sunglasses, you have 30 days from the
delivery date to return them for a full refund.

What we need
Items must be unworn, in their original condition, and returned with the
case and packaging they arrived in.

How to start a return
with your order number and a sentence about
what went wrong. We'll reply with return instructions within one business
day. Please don't ship anything back before contacting us — returns sent
without instructions may not be processed.

Return shipping
Return shipping is the customer's responsibility. We recommend a tracked
service, as we can't refund items that don't reach us.

If the item arrived damaged, defective, or wrong, we cover return shipping
in every case.

Refunds
Once your return arrives and passes inspection, we'll issue your refund to
the original payment method within 3 business days. Depending on your bank,
it may take another 5–10 business days to appear on your statement.

Damaged or defective items
Email us a photo within 7 days of delivery. We'll send a replacement or
refund you — your choice. No return needed in most cases.

Exchanges
Want a different color? The fastest way is to return your pair for a refund
and place a new order.

Order cancellations
Email us as soon as possible. If your order hasn't shipped yet, we'll
cancel it and refund you in full. Once it ships, our return process applies.